The PNG’s basic priority is to build long-term and trustful relationship with its customers. That was the reason for us to define some of the consumer rights that will lead us on the way and that will be a requirement for all our employees.

ONLY THE TRUTH

We give true and objective information regarding the availability of products, the materials we use and their characteristics, available colors and sizes, recommended treatment, production possibilities. Share with us what you need, which are the most important features that will define your choice and you will receive detailed and competent consultation concerning the articles you are interested in.

SERVICE WITH A SMILE

If you need us we will welcome you with enthusiasm, smile and attention. We would like you to visit us and contact us with pleasure. We would appreciate your opinion and trust.

SERVICE ON TIME

We value your time. We have implemented a software  that optimizes the sales processes and decreases the delivery time of your dream product. Our employees will keep you in touch with all news and changes regarding your order.

DECISION OF THE PROBLEMS

Have you noticed a problem in our sales service or a defect in our product? Contact us and we’ll find the satisfying decision for you. We’ll listen and mind your opinion to improve our quality assurance processes and we’ll try not to repeat our mistake again.

If you need any further information regarding our production or any problems please don’t hesitate to contact us on e-mail webstore@png.bg or telephone +359 884 697 047.